Refund Policy

Varun Property Management Company Refund Policy

Effective Date: 10 Jan 2024

At Varun Property Management Company, we strive to provide high-quality property management services. This Refund Policy outlines the terms and conditions under which we may issue refunds for our services.

1. General Refund Policy

Our services are provided on a fee-for-service basis. We generally do not offer refunds for services rendered. However, in certain circumstances, we may consider issuing a refund or partial refund as described in this policy.

2. Refund Eligibility

Refunds may be considered under the following circumstances:

  • Service Cancellation: If you cancel a service or contract before the service is provided, you may be eligible for a refund of any pre-paid fees, less any applicable cancellation fees or administrative costs.
  • Billing Errors: If a billing error occurs, we will correct the error and issue a refund for the overcharged amount. Please notify us of any billing discrepancies within 30 days of the charge.
  • Dissatisfaction with Service: If you are dissatisfied with the service provided and believe that we have not met our service standards, please contact us to discuss your concerns. We will review the situation and determine if a refund or adjustment is warranted based on the specific circumstances.

3. Non-Refundable Fees

The following fees are non-refundable:

  • Tenant Placement Fees: Fees related to tenant placement are non-refundable once a tenant is placed or a lease agreement is signed.
  • Maintenance and Repair Costs: Costs incurred for maintenance and repairs are non-refundable once the services have been performed or the costs have been incurred.
  • Late Fees and Administrative Fees: Any late fees, administrative fees, or other charges related to the management of your property are non-refundable.

4. Refund Request Procedure

To request a refund, please follow these steps:

  1. Contact Us: Reach out to our customer service team at [Phone Number] or [Email Address] to inform us of your refund request and provide details about the reason for the request.
  2. Provide Documentation: If applicable, provide any relevant documentation or evidence supporting your refund request.
  3. Review Process: We will review your request and determine if you are eligible for a refund. This process may take up to 30 days.
  4. Refund Issuance: If approved, we will issue the refund using the same payment method used for the original transaction. Refunds may take additional time to process depending on your payment provider.

5. Changes to Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes your acceptance of the revised policy.

6. Contact Us

If you have any questions or need assistance with a refund request, please contact us at:

Varun Property Management Company
Nagpur, Maharashtra, India
+91 97679 68382
legal@varunproperties.in